Online Games UK — Demo Slots

Refund Policy

Last updated: 2025-11-23

1. No Real-Money Transactions

Online Games UK — Demo Slots is an entertainment Service using virtual credits only. We do not sell credits, accept deposits, or pay out winnings. As such, there are no real-money purchases on this website and therefore no monetary refunds apply to gameplay.

2. If We Offer Paid Digital Items in the Future

If we introduce optional paid digital items or downloadable content on this website in the future, the following principles will apply, subject to the specific offer's terms:

• Digital content: Once you explicitly agree that we may begin delivery immediately (e.g., instant download or access) and you start using the digital content, your right to cancel under consumer regulations may end.
• Cooling-off period (UK/EEA): Where applicable, you may have up to 14 days from purchase to cancel, provided delivery has not begun or you have not waived that right.
• Technical issues: If paid content is defective or not as described, we will work with you to repair, replace, or provide an appropriate remedy in accordance with applicable law.

3. Third-Party Stores or Platforms

If you obtained any item via a third-party platform (e.g., an app store), refund requests must be made through that platform under its policies.

4. Procedure to Request a Refund (for future paid items)

1. Provide your order details (order ID, date, item) and a description of the issue.
2. Contact us via contact.html.
3. We will review your request and respond within a reasonable timeframe. If approved, refunds are issued to the original payment method.

5. Non-Refundable Situations

• Virtual credits used within the demo have no monetary value and are not refundable.
• Misuse, abuse, or violation of the Terms may void refund eligibility.

6. Changes to This Policy

We may update this Refund Policy from time to time. Changes take effect when posted on this page.

7. Contact

Questions about refunds? Please reach us via contact.html.